Contact and onboarding

High-trust support for new practices, existing clients, training subscriptions, and platform demos.

Use the enquiry form for demos and onboarding. Existing clients can also go straight to the portal for secure access.

Support channels
Phone 087 821 6838 | 067 765 7710
Email info@jimbaleconsulting.co.za
Support detail Public enquiries, onboarding requests, training subscriptions, and existing client support are coordinated through the Jimbale portal and support channels.
How Jimbale works with practices
Existing practices Use the secure Practice Portal to access dashboards, medical intelligence, tracker views, and reporting.
New practice onboarding Jimbale activates new practices only after document readiness, workbook mapping, and annual subscription setup.
Training subscriptions Doctors and personnel gain access only to the modules that have been paid for and ticked on their portal profile.
Prepare this document pack
  • Practice registration and profile details
  • Scheme or administrator information and contracts
  • Workbook mapping for claim form, claim data, ICD10 lookup, and daily billing
  • Annual subscription confirmation or POP
Request demo or onboarding

Online enquiries are captured in the Jimbale admin portal even while direct email delivery settings are being finalised.