Services

Medical aid claims management, reporting, onboarding, training, and bureau support under one operating model.

Every service block is built around outcomes: fewer rejections, cleaner capture, faster month-end, and stronger client oversight.

Medical aid claims management

Run claim capture, submission, receipting, journals, and rejection recovery from one tenant-aware workspace.

  • Online claim form based on your current workbook logic
  • Receipting, journals, and rejection reason tracking
  • Discipline-specific dashboards per practice, branch, and service centre

Customised reporting and medical intelligence

Move daily, weekly, monthly, and quarterly reporting out of spreadsheet chasing and into a live portal.

  • Daily submissions, weekly revenue, and month-end reporting
  • Top ICD10, PMB mix, rejection themes, and busiest centres
  • Pipelines, quarterly reviews, age analysis, and QoQ/YoY comparisons

Practice onboarding and secure operations

Onboard new medical practices through a structured document, payment, and activation workflow.

  • Contract and document pack tracking
  • POP verification and annual subscription control
  • Role-based practice and bureau access with audit-ready administration

Training academy and subscriptions

Monetise practice and employee training with module-level subscriptions and separate bureau depth.

  • Practice Hub and Employee Hub
  • Annual access based on paid subscriptions and ticked modules
  • Doctor, manager, and employee learning paths
Reporting outcomes
Daily submissions by discipline, practice, branch, and service centre
Weekly revenue versus receipting
Month-end billed, receipted, outstanding, journals, and rejection rate
Top 10 ICD10 usage, PMB percentage, and busiest service centres
Most rejected claims and reason trends
Client and bureau support
Doctor Dashboard, claims, ICD10 and PMB guidance, tracker review, reports, and subscription academy access.
Front Office Capture support, tracker follow-up, reporting visibility, and role-based academy modules.
Practice Manager Operational oversight, reporting, onboarding visibility, and training subscription administration.
Jimbale Admin Tenant onboarding, portal users, messaging, payment verification, and bureau-only academy depth.

Existing client or new practice

Use the portal if you are already onboarded. Book a demo if you are evaluating the platform.